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Nurtur is an innovative and dynamic company positioned for growth. Our company is dedicated to helping individuals transform their lives with support, encouragement and motivation. Every day, our employees demonstrate by their actions that caring about others is not only good business, it’s the only way to do our business. Are you a healthcare professional with any of the following clinical backgrounds? If so, Nurtur is always accepting resumes. Send yours to hr@nurturhealth.com today!
Below is a list of current open positions at Nurtur. Join our team of dedicated professionals who feel good about what they do and care about doing it well. Apply today! As a wholly-owned subsidiary of Centene Corporation, we offer competitive salaries and benefits, flexible work schedules, a dynamic work environment and career development opportunities. We walk the talk when it comes to balancing work with life. There are no holiday or third-shift hours required, and we offer flexible evening and weekend options to work with even the busiest of schedules.  Position Purpose: Interpret and link business needs and objectives in application development and support activities. Analyze user requirements, procedures, and problems to automate processing or to improve existing computer system.
Knowledge/Experience: Bachelor’s Degree in Business, Computer Science or related field. 2-4 years of experience with applications or software package implementation assignments, preferably in healthcare. Knowledge of programming languages, project management, and application or systems development methodologies. Position Responsibilities: Coordinate with staff and users to identify requirements for development projects and support activities. • Design, develop, test and implement business and support applications. • Collaborate with IS, corporate and health plan teams to facilitate support. • Responsible for sharing and incorporating organizational best practices into business applications. • Diagnose problems and find solutions to meet user requirements. Position Purpose: Design, develop, distribute and maintain all business information-related reporting, including the development of complex parameterized reports, potential integration with a web-based interface and the design of enterprise dashboard solutions. Assist in the implementation of quality and information distribution standards and processes. Work closely with the Business to understand the functional needs of system users and translate those needs into system requirements and design for data warehousing and reporting.
Knowledge/Experience: Bachelor’s Degree in related field or equivalent experience. 4-6 years of related data warehouse experience. Advanced knowledge of SQL, statistical analysis, relational databases, specifically SQL Server 2005 and Teradata. Experience developing in Business Objects tools including Web Intelligence, Crystal Reports, Xcelcius, and Live Office. Experience leading and directing an Enterprise Business Intelligence initiative. Ability to connect Enterprise Strategic Initiatives to Performance Indicators through executive/management interviews and original research. Advanced knowledge of design and development of Performance Indicator or operational-style dashboards. Position Responsibilities: Direct the implementation of a consistent business intelligence strategy including regular reporting of Key Performance Indices (KPIs). • Actively participate in the program management of the analytics staff and projects. • Assist in the development and validation of all reporting. • Oversee and ensure the quality of data and structure of the Reporting & Analytics Environment, including the monitoring of DBA (Doing Business As) activities. • Assist in the implementation of quality and information distribution standards and processes. • Develop effective Business Intelligence designs based on business needs. Position Purpose: Responsible for inputting and locating participant information in member management system. May contact participants for scheduling and enrollment information.
Knowledge/Experience: Requires a High School Diploma. 1-3 years of customer service experience. Position Responsibilities: Utilize policy and procedures for locating participant demographics when participants have been identified as unable to locate or no response. • Verify participant eligibility and diagnosis verifications. • Input direct referral participant information to member management system. • Contact participants for initial assessment to identify program intervention level. • Contact participants for scheduling of Baseline calls and Home Visits. • Assist Clinical Assistants as necessary. Position Purpose: Manage active and prospective clients, as well as internal customers.
Knowledge/Experience: Associate’s Degree in related field required, Bachelor’s Degree preferred. 2-4 years of client services experience in the healthcare industry. Position Responsibilities: Coordinate on-site screening events throughout the country. • Communicate requirements to internal staff, set up and document conference calls and perform meeting follow-ups. • Address individual client issues and day-to-day questions; escalate inquiries as appropriate. • Participate in the screening event implementation and execution. • Serve as a liaison to internal and external clients, as well as vendor partners participating in screening events. • Participate in the determination of priorities and maintain appointment schedules for assigned Director, Client Services and external contacts. • Investigate and resolve client issues raised by internal staff and/or clients. • Draft screening event reports, verify data and proofread. Position Purpose: Part of Operations Clinical Team with daily clerical duties.
Knowledge/Experience: High School Diploma or equivalent. Position Responsibilities: Prepare and distribute outbound and inbound faxes. • Prepare documents using Microsoft Office Suite as needed for assigned Clinical Team. • Locate and input participant information in member management system including eligibility verification. May contact participants for scheduling and enrollment information. • Assist with scheduling and entering time for Health Coaches and Field Health Coaches. • Add referred members and new providers to member management system. • Check and distribute Clinical Team mail, may include returned mail. • Provide assistance and relief to the office receptionist. Position Purpose: The position will interpret, manipulate, analyze, and report on large sets of client and prospective client claims and eligibility data.
Knowledge/Experience: Bachelor’s Degree in Science, Business Management, Accounting, Statistics, Healthcare related field or equivalent and at least 3 years of related experience. Position Responsibilities: Interpret, manipulate, analyze, and report on large sets of client and prospective client claims and eligibility data. • Use established business practices and PC-based statistical, MS SQL Server and MS Office tools. • Create standard summary tables, reports and analyses, ad hoc analyses, and analytical data sets with critical business importance in SQL Server environment. • Maintain client confidentiality. Position Purpose: Provide resources and referrals for work-life related issues such as education, childcare, eldercare, health, employee assistance and everyday adult issues. May act as an account representative with senior staff members.
Knowledge/Experience: Bachelor’s Degree in Human Services, education, psychology or other related field. 2-4 years of related social/human service case worker or customer service experience. Position Responsibilities: Conduct comprehensive case management of all clients from initial intake through closing of case. • Research resources for clients and input results into the research database (CareNet). • Client company project assignments and account management. • Assist other staff members with triaging emergency situations to find available resources. • Conduct on-site visits to client companies with other staff members. • Assist with training of new employees. Position Purpose: Develop and maintain the databases and processes used to store and analyze customer and operational data.
Knowledge/Experience: Bachelor’s Degree in Information Technology or equivalent. 4-6 years of related experience. Experience with Transact-SQL, complex stored procedures, data warehouse, importing/exporting data, and reporting tools. Position Responsibilities: Develop and maintain the databases and processes used to store and analyze customer and operational data. • Receive, log, validate, manipulate, and import large sets of data from outside sources into an MS SQL Server database. • Analyze and report on that data. • Maintain and manage the databases themselves, and the servers on which they reside. • Assist with training Data Analyst I. Position Purpose: Develop and maintain databases and processes used to store and analyze customer and operational data.
Knowledge/Experience: Bachelor’s Degree in Information Technology, related field or equivalent experience. 2-4 years of SQL development or data warehouse experience. Experience in designing and maintaining ad hoc reports and databases. Experience with SSIS and front-end SAP Business Objects tools are a plus. Position Responsibilities: Design, develop, test, maintain, and support reporting databases • Develop and deliver business intelligence solutions and associated data structures, applications, and tools • Work with business owners to gather and document system requirements • Develop requirements and automate processes • Collaborate with internal and external users to develop technical designs. Position Purpose: Oversee the development and strategic implementation of all member communications including promotion, outreach, and retention in Nurtur programs.
Knowledge/Experience: Bachelor’s Degree in related field. 5-8 years of consumer marketing, health promotion, or communications experience. Position Responsibilities: Design, implement, and facilitate consumer-oriented communication campaigns to promote, engage, and retain members in programs • Oversee all communications campaign strategies for client implementations and ongoing communication activities • Utilize consumer marketing techniques to deliver engaging communications campaigns that drive program participation through multiple communications channels including print, telephone, electronic, web and mobile • Perform research on optimal mix of frequency and delivery method of health communications and recommend best practices to communication campaigns • Develop metrics to measure effectiveness of all communication initiatives. Position Purpose: Lead the strategic direction for Nurtur Performance including sales, operations, and other functions. Actively investigate and strategically plan for internal and external business opportunities.
Knowledge/Experience: Bachelor’s Degree in related field. 7+ years of related healthcare, behavioral healthcare, or work-life/EAP service delivery experience. Experience working at executive levels with customers and prospects, profit/loss management of product line or business segment, and management of clinical operations. Master’s Degree preferred. Position Responsibilities: Manage financial and operational activities for Nurtur Performance product line including AOP and profit/loss performance • Perform ongoing strategic product gap analysis, assess demographic and business developments to develop innovative work-life/EAP product strategies, and provide guidance to product development team • Develop and execute key performance sales opportunities and maintain client relationships • Work with sales, client services and marketing teams to assist in the growth of Nurtur Performance segment • Oversee work-life/EAP service operations through interactions with COO, Clinical Operations Managers and work-life/EAP service delivery staff. Position Purpose: Per diem; Perform in-home respiratory assessments to patients and educate them on the physician’s treatment plan and medication regimen.
Licenses/Certifications: Registered Respiratory Therapist (RRT) or Certified Respiratory Therapist (CRT) as recognized by the National Board of Respiratory Care (NBRC) and licensed by the work-site state as a Respiratory Care Practitioner. Current CPR certification. Current state driver’s license. Position Responsibilities: Plan, perform and document the delivery of patient education services in accordance with policies and procedures. • Perform the initial respiratory assessment, environmental assessment, education presentation and basic respiratory questionnaire. • Perform follow-up assessment and presentation of the physician’s treatment plan and medication regimen to patients. • May be required to lift up to 45lbs. on a regular basis. • Able to travel up to 250 miles for patient visits. Position Purpose: Provide telephonic disease management services to individuals with diabetes. Services include educating members with diabetes about the disease and assisting with dietary needs.
Knowledge/Experience: Bachelor’s Degree in related field. At least 5 years of direct patient care to patients with diabetes. Outpatient or long-term education and lifestyle management coaching experience preferred. Position Responsibilities: Act as the Health Coach for patients with diabetes. • Meet minimum standards for productivity and clinical results. • Provide assessments on new participants to determine clinical risk and readiness to change. • Maintain accurate and timely documentation in member management software of telephonic and written communications. • Act as case manager when integrating with other healthcare service vendors as specified by individual clients. • May make calls to newsletter participants/members as individual client needs dictate. • Complete required reports in a timely manner. • Enhance clinical and counseling knowledge by attending and actively participating in company training sessions. Attend relevant professional seminars to maintain licensure/certification. • Comply with company policies and procedures including handling confidential forms and accreditation standards. Licenses/Certifications: Certified Diabetes Educator required. Position Purpose: Provide telephonic disease management services to individuals with behavioral health issues. Services include educating members with stress management and with behavioral health needs.
Knowledge/Experience: MSW in related field. At least 2 years experience in behavioral health. Position Responsibilities: Act as the Health Coach for patients with behavioral health needs. • Meet minimum standards for productivity and clinical results. • Provide assessments on new participants to determine clinical risk and readiness to change. • Maintain accurate and timely documentation in member management software of telephonic and written communications. • Act as case manager when integrating with other healthcare service vendors as specified by individual clients. • May make calls to newsletter participants/members as individual client needs dictate. • Complete required reports in a timely manner. • Enhance clinical and counseling knowledge by attending and actively participating in company training sessions. Attend relevant professional seminars to maintain licensure/certification. • Comply with company policies and procedures including handling confidential forms and accreditation standards. Licenses/Certifications: ASWB certified. Position Purpose: Provide telephonic disease management services to individuals with coronary artery disease (CAD) and/or heart failure.
Knowledge/Experience: Bachelor’s Degree in related field. Minimum 2+ years of direct patient care to patients with CAD in the past 5 years. Outpatient or long-term education and lifestyle management coaching experience preferred. Position Responsibilities: Act as the Health Coach for patients with CAD and/or heart failure. • Meet minimum standards for productivity and clinical results. • Provide assessments on new participants to determine clinical risk and readiness to change. • Maintain accurate and timely documentation in member management software of telephonic and written communications. • Act as case manager when integrating with other healthcare service vendors as specified by individual clients. • May make calls to newsletter participants/members as individual client needs dictate. • Complete required reports in a timely manner. • Enhance clinical and counseling knowledge by attending and actively participating in company training sessions. Attend relevant professional seminars to maintain licensure/certification. • Comply with company policies and procedures including handling confidential forms and accreditation standards. Licenses/Certifications: Registered nurse. Job Description: Nurtur is a life, health and wellness company dedicated to supporting, encouraging and motivating people to transform their lives and well-being. Our inclusive people-centered life and health coaching models address the life barriers that get in the way of health, as well as the health issues that complicate life. We work with employers, plan sponsors, third-party administrators, and commercial and government health plans to encourage healthy behaviors, promote healthier workplaces, improve workforce productivity and reduce healthcare costs. Nurtur fosters creative and critical thinking in a friendly, collaborative work environment, and is an equal opportunity employer. Qualifications include the following: • RN • Minimum of two+ years experience in direct patient care for patients with CAD in the past 5 years, including patient education and counseling • Bilingual Spanish ability a plus. We offer a competitive salary and benefits package, a friendly work environment, and opportunities to advance in your field. This position offers a flexible schedule, including some evening or Saturday hours. Position Purpose: Provide telephonic disease management services to individuals within a specific disease category. Services may include educating members, counseling and coordinating care.
Knowledge/Experience: Registered Clinical Exercise Physiologist, Registered Exercise Specialist, or Exercise Physiologist currently eligible to sit for one of the above ACSM exams. Master’s Degree in Exercise Physiology preferred. Minimum 3 years experience in clinical physical rehabilitation and/or hospital setting, including patient education, specialized exercise programming and counseling. Experience with back pain and/or sports medicine essential. Position Responsibilities: Act as the Health Coach for patients within a specific disease category (diabetes, CAD, heart failure). • Meet minimum standards for productivity and clinical results. • Provide assessments on new participants to determine clinical risk and readiness to change. • Maintain accurate and timely documentation in member management software of telephonic and written communications. • Act as case manager when integrating with other healthcare service vendors as specified by individual clients. • May make calls to newsletter participants/members as individual client needs dictate. • Complete required reports in a timely manner. • Enhance clinical and counseling knowledge by attending and actively participating in company training sessions. Attend relevant professional seminars to maintain licensure/certification. • Comply with company policies and procedures including handling confidential forms and accreditation standards. Position Purpose: Provide telephonic disease management services to individual’s with cardiac risk factors. Makes independent decisions regarding clinical care plans as they relate to nutrition.
Knowledge/Experience: Bachelor’s Degree in related field. Minimum 2+ years of direct patient care to patients with cardiac risk factors. Outpatient or long-term education and lifestyle management coaching experience preferred. Position Responsibilities: Act as the Health Coach for patient’s with hypertension, hyperlipidemia and other associated cardiac risk factors. • Meet minimum standards for productivity and clinical results. • Provide assessments on new participants to determine clinical risk and readiness to change. • Maintain accurate and timely documentation in member management software of telephonic and written communications. • Act as case manager when integrating with other healthcare service vendors as specified by individual clients. • May make calls to newsletter participants/members as individual client needs dictate. • Complete required reports in a timely manner. • Enhance clinical and counseling knowledge by attending and actively participating in company training sessions. Attend relevant professional seminars to maintain licensure/certification. • Comply with company policies and procedures including handling confidential forms and accreditation standards. Licenses/Certifications: Registered Dietitian or Licensed Dietitian required. Position Purpose: Provide telephonic disease management services to individuals with asthma or COPD.
Knowledge/Experience: 1 – 2 years care experience. Graduate of a two year AMA approved Respiratory Program. Working knowledge of all respiratory therapy functions and treatments including the technical and physiological impacts and therapeutic alternatives. Position Responsibilities: Act as the Health Coach for patients with asthma or COPD. • Meet minimum standards for productivity and clinical results. • Provide assessments on new participants to determine clinical risk and readiness to change. • Maintain accurate and timely documentation in member management software of telephonic and written communications. • Act as case manager when integrating with other healthcare service vendors as specified by individual clients. • Complete required reports in a timely manner. • Enhance clinical and counseling knowledge by attending and actively participating in company training sessions. Attend relevant professional seminars to maintain licensure/certification. • Comply with company policies and procedures including handling confidential forms and accreditation standards. Licenses/Certifications: Registered Respiratory Therapist (RRT) or Certified Respiratory Therapist (CRT). Position Purpose: Lead Clinicians on various clinical issues, available after hours via cell phone and act as clinical person in charge when the Manager of Clinical Operations is not present. Provide telephonic disease management services to individuals within a specific disease category. Services may include educating members, counseling and coordinating care.
Knowledge/Experience: Please refer to the Competency Grid for the appropriate education and experience requirements based on the disease category. Position Responsibilities: Available after hours to address clinical issues via cell phone. • Act as clinical person in charge one or more evenings per week when the Manager of Clinical Operations is not present. • Lead Clinical Specialist with 60-day precepting of new employees within their area of expertise. • Responsible for various departmental projects spanning across disease categories. • Act as the Health Coach for patients within a specific disease category. • Meet minimum standards for productivity and clinical results. • Provide assessments on new participants to determine clinical risk and readiness to change. • Maintain accurate and timely documentation in member management software of telephonic and written communications. • Act as case manager when integrating with other healthcare service vendors as specified by individual clients. • Complete required reports in a timely manner. • Comply with company policies and procedures including handling confidential forms and accreditation standards. Licenses/Certifications: Please refer to the Competency Grid for the appropriate Certifications based on the disease category. Position Purpose: Provide clinical coaching and administrative leadership to an interdisciplinary group of clinicians and non-clinicians on the Clinical Operations Clinical Teams. May act as a Health Management Clinician as necessary for meeting client needs. May have oversight for internal or external staff.
Knowledge/Experience: Associate Degree or equivalent experience. 3-5 years of disease management/prevention services or trans-telephonic patient counseling. Position Responsibilities: Manage daily operations and productivity for a Clinical Team either in house or in the field. • Communicate with Clinical Operations Director and Client Services Director to address Clinical Team and client issues, concerns and progress. • Manage team’s performance standards and goals. • Address training issues and educational needs. • Has input into policies and procedures which effect clinical operations. • May represent Clinical Operations on work team or committees. Licenses/Certifications: Either Certified Physical Therapist, Registered Nurse (RN), Licensed Vocational/Practical Nurse (LVN/LPN), Registered Respiratory Therapist or Certified Diabetes Educator required. Position Purpose: Oversee operational aspect of Information Technology area, including IT administration; solution design and strategy; development services; IT operation; and, outcomes research and analysis.
Knowledge/Experience: Bachelor’s Degree in Computer Science or Information Systems. 10+ years of technical system/application development or system integration experience. Proven leadership experience in functional and matrix aligned organizations. Experience with healthcare processes and data, including medical and pharmacy claims and eligibility systems. Position Responsibilities: Ensure overall delivery and portfolio management of IT services • Provide leadership and guidance to cross-functional IT organization • Oversee budget, staffing, training, work product and planning for all IT departments • Implement and maintain ITIL standards throughout IT organization • Establish and maintain an application portfolio required for the provision of services • Execute technology strategy and deliver services defined on technology roadmap • Develop and oversee adherence to policy and procedures governing IT operations • Chair the IT Governance board and implement best practices • Serve as advisor on technology and methodology issues • Develop and maintain relationships with IT vendors Position Purpose: : Design and develop components of multi-tiered web application using XHTML, CSS, .NET, C#, ASP.MVC, and JavaScript.
Knowledge/Experience: Bachelor’s Degree in computer science related field or equivalent experience. 2+ years of experience with web standards (XML, HTML, CSS,Java Script). Experience in web application development (C#/.NET). Position Responsibilities: Participate in different stages of development including requirements analysis, implementation, testing, deployment, monitoring, and maintenance • Interact regularly with others in the company to understand requirements and devise solutions • Produce well-planned, well-structured, high quality codes. Position Purpose: Implement, manage and oversee marketing communications initiatives and projects; develop content for consumer marketing materials. Act as a liaison between departments to communicate modifications/updates needed regarding internal/external promotional member material.
Knowledge/Experience: Bachelor’s Degree in Journalism, Marketing Communications, related field, or equivalent experience. 2-4 years of project management experience and developing marketing communications initiatives. Excellent writing and editing skills required. Experience with integrating social media initiatives into client communications strategies required. Strong business to consumer advertising experience. Position Responsibilities: Write and edit member engagement materials such as outreach letters, brochures, newsletter articles and other health promotion materials. • Implement marketing and communication project plans for external clients • Responsible for the oversight, coordination and completion of marketing and communication projects • Oversee all aspects of projects, including establishing deadlines, assigning responsibilities, and monitoring and reporting on project status to management. • Collaborate with subject matter experts and sales/communications/account management staff and creative vendors to develop materials that meet client needs • Manage development of participant engagement materials including newsletters, brochures, posters and other materials, ensuring consistency with company branding and other collateral materials • Act as a liaison between departments to communicate modifications/updates needed regarding internal/external promotional material • Research and recommend appropriate sales channels, including electronic campaigns • Maintain database of internal and external marketing & communications material. Position Purpose: Provide administrative support to the Quality Department with medical records upkeep.
Knowledge/Experience: High School Diploma or equivalent with some experience in records filing preferred. Position Responsibilities: Electronic filing • Tracking and accountability of records/files • Verify that medical records are maintained in accordance with company policy • Assist in the annual archiving of medical records in accordance with company policy • Assist in maintaining work flows • Basic data entry into electronic medical records • Maintain quality standards.   |