All life and health coaching programs from Nurtur are supported by PeopleCare™ and delivered through our Personal Approach. It is our exclusive framework for complete member management.
Our Personal Approach enables us to consider the needs of your unique population, develop customized communications, engage members and provide appropriate therapeutic interventions. Based on a solid foundation of compassionate caring, our Health Coaches guide how we interact with members and participants.
The result is greater awareness, higher engagement and better outcomes including:
Increased utilization, retention and program engagement
Increased compliance with health behaviors
Highly satisfied members
Reduced disease-related risk factors and potential complications
Reduced overall health costs
Nurtur PeopleCare and our Personal Approach is a simple, three-step framework that guides how we interact with members and participants.
Cultural Alignment and Awareness
Through Promotion, we seek to understand the unique business goals, demographics, organization culture and needs of your population. By taking such an in-depth assessment, we are able to effectively communicate information about available programs to all members by articulating a message that will resonate with people.
The Art of Conversation
Through Engagement, we are able to reach out to and draw in eligible members. Our years of experience and training in understanding human behavior truly make the difference. Through the art of conversation, not scripts, we actively listen and create bonds with individuals to let them know that they’re being heard.
High-touch Caring and Intervention
Through Rapport, we build relationships with those individuals who are willing and motivated to actively participate in our programs. Members confide in us. Caring work-life Consultants and Health Coaches make members feel safe and supported. Rapport enables us to provide appropriate interventions, encourage lasting solutions and achieve positive outcomes.